Know About Hotel Industry

Customer Service is the backbone of hospitality industry, a concept shared by all divisions of the industry. The Indian hospitality industry has emerged as one of the major industries driving growth of the service sector in India. Here are few things which you can learn about the hospitality industry by staying at different hotels in India:

1.Difference between full-service and selected service

You might not be unacquainted with these terms initially, but soon after staying at Hotel Empire you will be able to distinguish between the both. Availing the full-service facilities will give you access to it all: in-hotel restaurants, assorted room amenities, amazing room service etc. Whereas, Selected Services offer the contemporary essentials: everything you need and nothing you don’t. It’s a cordial and pleasurable place to stay for guests who are in quest of a budget yet lavish hotel.

2.Care, care again and then care some more

Factually, hospitality industry is all about providing excellent customer service, but in reality it is much more than just a service. Every hotel’s core purpose is to care for its guests so they can be their best. The entire staff of hotel goes above and beyond hospitality to express care and leave a lasting impression on their guests.

3.Boutique hotels are not always expensive

If you plainly review and compare boutique hotels with renowned chain hotels of a specific area, the custom prices of boutique hotels are far less than the famous ones. The boutique hotels keep you marveling over little touches that make the hotel look costly but actually they are not.

4.This industry is adaptable

The entire hospitality industry periodically goes through a horrific recession time. And what you can learn from the pros in this industry is that how brilliantly it is able to overcome and adapt these situations. Hard times often demand creative thinking – which can even bring up the next big idea.